A contractor who answers the phone
BelAir Construction is an owner-operated construction and remodeling company in Nampa, Idaho, specializing in deck construction and additions. Clete Miller started it in 1996 and has run it ever since.
30 years is long enough to have watched a lot of contractors come and go around here. The ones that last tend not to be the ones with the best marketing. They are the ones who turn up when they say they will.
What owner-operated means here
It is a phrase a lot of companies use loosely, so it is worth being specific. At BelAir Construction it means the owner of the business is the person who comes out to look at your project, the person who prices it, the person running the work, and the person who picks up the phone afterwards if something is not right.
There is no salesperson working from a price sheet, and no layer of account management between you and the person holding the tools. On a deck that is convenient. On an addition or a custom home — where decisions get made on site, often quickly, and where what is behind a wall is not known until it is open — it is the difference between a project that stays on track and one that stalls waiting for somebody to make a call.
The trade-off is honest too: an owner-operated company is not the right fit for every job, and if a project genuinely needs a different kind of outfit, you will be told that rather than sold to.
The specialty
Decks and additions are the work BelAir chose to be known for. Plenty of general contractors will take a deck because it fills a gap in the schedule. Building them as the core of the business for nearly three decades is a different thing — the details that decide whether a deck is still solid and quiet after fifteen Treasure Valley winters are not obvious, and they are almost all buried under the boards where nobody can inspect them later.
Around that sits the rest of the general contracting: custom homes, remodeling, property maintenance and land development. They are related work, and having one contractor across all of it is what stops projects falling into the gaps between trades.
References
Current and local references are available for contact. Not a page of quotes typed up by a marketing company — actual customers, in this valley, who you can call and ask what it was like.
Just ask when Clete comes out to look at the project. It is the single most useful piece of research anybody can do before hiring a contractor, and any contractor unwilling to offer it has told you something important.
The basics, actually done
If you are looking for a contractor who follows business practices like these, that is the whole pitch — and it has been enough to keep BelAir Construction working here since 1996.
Phone calls returned promptly
You should not have to chase a contractor to give them your money. Leave a message and you will hear back.
On time to appointments
If the appointment is at nine, the truck is there at nine. Your day is worth as much as ours.
Follow-through on promises
What gets agreed at the estimate is what gets built. No quiet substitutions, no surprises at the end.
What you are actually choosing
Owner-operated, not sub-contracted out
Clete owns the company and runs the work. The person who quotes your job is the person answerable for it.
Decks and additions are the specialty
Plenty of contractors will take a deck. This is the work BelAir chose to be known for, and has built since 1996.
References you can actually call
Current and local. Not a printed testimonial page — real customers in the valley, on the phone, if you ask.
Established here since 1996
Three decades in the same market. A contractor who plans to still be here next year builds differently.
Talk to Clete about your project.
Call (208) 353-5534, or send the details through the form.